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User retention and product quality.

If we aren't efficient and cost-effective, we won't be able to retain users and our product experience will be severely harmed. Whether we are charging hourly or not, it must be the case that the value we offer the user is greater than or equal to the cost that the user is paying.

Needless to say, at Magic we hold ourselves to a very high standard when it comes to product quality and value. And, we use the product ourselves and we pay hourly.



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