Businesses are ridiculously slow. What I can tell you about a business that is a blackbox to you which will surprise you: It's a blackbox to them as well. They just don't know how to manage so many people and ideas. And the sad part is most managers don't. So I don't think it will change. The solution would be to educate the manager about how to find out what's not working and how to resolve such problems, or switch the manager with one that is willing to constantly work on getting things to work instead of just keeping the head above the water. It's a really hard problem though, since as an employee you don't gain much by resolving true systematic problems, and you even may lose some value with your coworkers by changing their daily processes that they are used to so well. It's really something that must come from the top, but if there is nobody to do that then it won't happen.