Hi i'm founder of https://bitbank.nz a trading prediction and stats platform that uses machine learning to predict cryptocurrency price, seems very similar to problems we have been facing.
After a quick call with a massive customer and walking them through our forecasting strategy and code we saw an abrupt end of communication after that!
After giving away our secret sauce they simply cut all communication and one can only assume they are implementing their own version of what we have now...
If they are such a huge customer they should be prepared to pay like everyone else should be if you can prove from your predictions/charts that your algorithms performance is solid.
Give them a short free trial but be careful not to give them too much for free.
We now only offer a 1 day free trial and the value should be obvious after that, start with a crazy price and slowly drip feed discounts, product features and trial extensions like you would market to a normal customer, if they are going to do invest time doing any custom integration with your apis ect then why cant they invest money upfront too?
Its easy as a scientist to not make a strong sales standpoint but your worth more than you think!
There are more likely reasons they might have cut you off other than "brain rape", specifically
1) They didn't like your code or your forecasting strategy.
2) They didn't like you, didn't trust that you could get it done.
3) They chose a competitors product.
4) They canceled the project.
I work for a 50,000+ person company. I do software evals all the time, not source code but still. When their sales people call me, I ignore them. I'm very busy, if I want to buy I'll call you.
My group (200+ devs) starts and cancels new projects all the time. No one has time to call every losing vendor and tell them they didn't make the cut, or that we decided not to continue the project.
After a quick call with a massive customer and walking them through our forecasting strategy and code we saw an abrupt end of communication after that!
Brain rape like something straight out of a silicon valley TV show https://www.youtube.com/watch?v=JlwwVuSUUfc
After giving away our secret sauce they simply cut all communication and one can only assume they are implementing their own version of what we have now...
If they are such a huge customer they should be prepared to pay like everyone else should be if you can prove from your predictions/charts that your algorithms performance is solid.
Give them a short free trial but be careful not to give them too much for free.
We now only offer a 1 day free trial and the value should be obvious after that, start with a crazy price and slowly drip feed discounts, product features and trial extensions like you would market to a normal customer, if they are going to do invest time doing any custom integration with your apis ect then why cant they invest money upfront too?
Its easy as a scientist to not make a strong sales standpoint but your worth more than you think!