The rates were not showing on our receipts. They were showing on the bank statem... | Hacker News

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Xixi on Sept 19, 2019 | parent | context | favorite | on: Stripe’s new funding round values company at $35B

The rates were not showing on our receipts. They were showing on the bank statements of our customers. They were charged an extra 2 EUR by their banks as a FOREX fee on the Tomotcha payment, on a line showing the USD/EUR forex rate, despite us charging in EUR. Very weird. That issue was only ever reported by two customers in France.

This is on top of my head, but I will forward you the relevant and exact information.

delfinom on Sept 23, 2019 [–]

Some banks are extremely greedy and charge you for forex just because the merchant is not located in the same country, regardless of currency.

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