> What happened to actually communicating with users to learn more about how the...

		jasonlotito on Feb 5, 2020 \| parent \| context \| favorite \| on: Wacom tablets track every app you open > What happened to actually communicating with users to learn more about how they use the product? https://www.nngroup.com/articles/first-rule-of-usability-don... "watch users as they attempt to perform tasks"