I don't have a horror story to tell. In general, I don't want to rely on the customer service of my credit union (or the regional bank that I used to use).
>I had everything back in my account within 24 hours
That's the thing though, they take your money, rather than the banks, even if briefly. Does it matter? I don't know, but it seems like a quantifiable risk.
I think that banks are privileged in some way, in being able to take what they claim you owe them, from any accounts with them.
So my theory is that it's prudent to be paying via some third party on general principles. I don't even use a credit card from the same bank that has my checking. Partly because of inferior terms and customer service, but partly to avoid them having leverage in a dispute.
>I had everything back in my account within 24 hours
That's the thing though, they take your money, rather than the banks, even if briefly. Does it matter? I don't know, but it seems like a quantifiable risk.
I think that banks are privileged in some way, in being able to take what they claim you owe them, from any accounts with them.
So my theory is that it's prudent to be paying via some third party on general principles. I don't even use a credit card from the same bank that has my checking. Partly because of inferior terms and customer service, but partly to avoid them having leverage in a dispute.