That's the thing tho, was it received very negatively? No. It was not. The general consensus is that it's an ok show so far, a 6/7 out of 10. But there's a bunch of people mass bombing the show with 1/10. How is that fair?
On the other hand you also have those trying to tip the scales by giving it a 10/10 which is also very wrong.
Unwinnable scenario for Amazon (or any content producer in any medium). Only way to win is by not playing it or changing the rules. Have to Kobayashi Maru the user reviews.
my ideal for reviews are: one person one vote, the voter actually watched the content (or owns the product etc), and voters have a relatively similar standard for what value corresponds to each possible rating.
however, i have no faith that any of these ideals are met for reviews on any platform. by and large this is why i don't pay attention to any reviews but it's really hard, or in the case of physical things, expensive to take this approach.
just like any platform that has to deal with spam it can be dangerous for them to release information about what they do to combat spam because it can enable to people trying to spam. so there's a bit of a stalemate where the user lacks a justification for having faith in the reviews
as far as most platforms, i'd be shocked if they done anything more than a captcha or ip restrictions, and you can just pay ~$1 for 1000 solved captchas and about the same cost again for proxies
> the voter actually watched the content (or owns the product etc)
How much of a bad show does a viewer have to subject themselves to before their review is allowed to count? If watching 30 minutes then tapping out doesn't count, then you're artificially skewing the reviews towards those who like it.
Also, Amazon is promoting the popularity of the show by saying 25 million people "sampled" it. Using the word "sampled" leads me to believe they're counting people who only watched a portion of it, perhaps only a few minutes. To count those people as having viewed it, but to invalidate reviews from such people, seems like Amazon is trying to have their cake and eat it too.
On the other hand you also have those trying to tip the scales by giving it a 10/10 which is also very wrong.
Unwinnable scenario for Amazon (or any content producer in any medium). Only way to win is by not playing it or changing the rules. Have to Kobayashi Maru the user reviews.