I do understand.. and sometimes cheap is what you want. When you want something else -- like customer service, this is where mnx.io shines. I would consider mnx.io to be a boutique cloud provider, prioritize quality/reliability and customer service, allowing us to build close relationships with our customers. As a boutique provider, we know most of our customers by name and focus on providing the resources necessary to ensure reliable, long-term sustainability.

Well I don't know much about Linode customer service because it all worked fine for 14 years... only thing I got is "your node is going to be migrated in X days, or press this key to migrate it now" few times when they were upgrading for new hardware.

The one single issue I had 10 years ago was fixed within minutes of opening ticket too. So you're basically trying to advertise to a bunch of customers happy with service that's also cheaper than your service and offers more options (hosted databases, object store, DNS hosting)

That’s a great experience with Linode.. We’re certainly expanding our options and with our recent acquisition of Joyent’s Triton DataCenter it’s also 100% open source — maybe one day we get to talk again! Thanks for the feedback too.