"Please be kindly advised that if the item system has been changed or modified, we are unable to honor you a return and you will need to contact the manufacturer for further assistance."
It's hard to know if "the item system" refers to the OS or hardware…
What do they mean modified? Updating an OS is modifying it. Adding more software is modifying it, reg gets changed. Turning it on and adding a password is modifying it.
"Please be kindly advised that if the item system has been changed or modified, we are unable to honor you a return and you will need to contact the manufacturer for further assistance."
It's hard to know if "the item system" refers to the OS or hardware…