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This story of his would have fir just fine in a much smaller Stripe, back when you could actually know everyone, and Patrick interviewed every programmer. A time where making a difference wasn't all that hard, as everyone fit in one cafeteria in the Mission.

It was always a pretty competitive place, with a lot of smart people working a lot of hours, and a culture of attention to detail that left many people with impostor syndrome. There were pretty good expectations of being nice to each other: No infrastructure team giving your request the cold shoulder, because that was just not OK. So people working really hard and burning out to try to meet every growing expectations was common.

The post also had the other weakness of the culture: A lot of management changes, along with a culture of performance among managers that would be fit for Amazon. So a manager might change teams, and the person that used to get exceed expectations would end up with a PIP with the next manager, often by surprise. You can imagine what it does to morale to tell someone how they are the most helpful person they've worked with, and then see them gone two weeks later. It was a great place to work in many ways, but the negative parts took their toll.

So, if anything, the story showed me that even though it's been many years, a lot of Stripe is still recognizable.



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