I recently got my entire shipping costs refunded because I paid for next day delivery and the driver said they "missed me" and the proof was a photograph of a different address. I was surprised it was that easy to get the money back from the seller. I was incensed as I had spent the entire day waiting.
I paid for next day before a long holiday weekend and got my (time sensitive) item five days later. I was unable to get a refund. Maybe I should have called again to speak to a different rep. This was UPS.
