Yup same story here, also warehouse optimization. I was the reason the employees got new scanners and oh my... the scanners didn't have a physical keyboard. Now all the 50yo+ would have to aim on a touch display which is apparently impossible.
Also we had to introduce some fixed locations and storage placement recommendations. Our storage workers almost revolted. After a few months it settled though.
It 100% was about optimization. Introducing new devices, with more capabilities (storage place recommendations for example), that weren't 10 years old and broke every 2 weeks is optimizing.
Also we had to introduce some fixed locations and storage placement recommendations. Our storage workers almost revolted. After a few months it settled though.