I know this sounds harsh, but you're obviously not their customer. Who cares if you "like" it, or if you stay longer and watch more?
I happen to agree that the video is annoyingly slow to start but maybe their target audience isn't hyperactive Reddit distraction addicts. Maybe their research suggests buyers for emergency services like to be buttered up a bit before being pitched to. Without knowing that you're just speculating.
You know what, you're right in that I happen to fall way out of the bounds of their target, and that's not harsh at all. But I think my point still stands. Even people who like to sit through 2 hour long bullet-point presentations / butter-up sessions with synergistic turnkey solutions know, briefly, what they are being pitched before they sit down and watch.
In any case, I doubt any such research happened :)
I happen to agree that the video is annoyingly slow to start but maybe their target audience isn't hyperactive Reddit distraction addicts. Maybe their research suggests buyers for emergency services like to be buttered up a bit before being pitched to. Without knowing that you're just speculating.